Katy Furniture
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Katy Furniture Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Katy Furniture has 2.0 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Competitive prices.
Cons: Long delays in responding to customers, Poor customer service, Difficult warranty process.Recent recommendations regarding this business are as follows: "Work on their delivery time", "Never ever buy", "Resolve the issue. I will upgrade to the item I thought I was purchasing.", "make sure everthing work before the installers leave", "Katy furniture isn't a company of trust".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Katy Furniture has 2.0 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Competitive prices.
Cons: Long delays in responding to customers, Poor customer service, Difficult warranty process.Recent recommendations regarding this business are as follows: "Work on their delivery time", "Never ever buy", "Resolve the issue. I will upgrade to the item I thought I was purchasing.", "make sure everthing work before the installers leave", "Katy furniture isn't a company of trust".
Most users ask Katy Furniture for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Katy Furniture Reviews
"Unsatisfied with love seat"
Defective love seat , uneven seats, wrinkles and paint on arm rest.
"Waiting period was far more than expected or promised"
I order a product and it took forever to receive it. The staff was very rude when I requested for what is causing the delivery. Another time they delivered my...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dickinson, Texas
Not working, USB in recliner
Houston, Texas
Broken furniture
Hello friends , don't buy with Katy furniture, the products are not good or the quality is really bad..I bought full house furniture and quality was zero even not completed 1 month too..KATY FURNITURE customer services not good, these products do not change and they said products out of stocks be careful with katy furniture these make us crazy, not satisfied.. do not give chance to buy anything with Katy furniture and check which store give u best customer services go ahead give one time money but you will be more satisfied with customer services..
I bought 2 sofa inside broken they came and fix with stapler and glue its not fix properly and change it and used glue after in 1 hours its color change even not 1 month completed..
I bought 3 bedroom bed frame
So one is broken backside they said its okay for back side not front they do not change and said out of stock, we checked to find right information someone checked they said yes availablevery truly lie people
2 bedroom furniture its shaded so many issue with Katy furniture I will put again reviews everywhere so people dont waste your time and money thanks
Preferred solution: Full refund
User's recommendation: Never ever buy
Houston, Texas
Waiting period was far more than expected or promised
- Late delivery and poor customer service
Preferred solution: Prompt delivery
User's recommendation: Work on their delivery time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Paint chipped
Preferred solution: fix the paint that is missing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Katy, Texas
Incorrect fabrics of furniture delivered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Missouri City, Texas
Furniture purchased was not what I received.
User's recommendation: Resolve the issue. I will upgrade to the item I thought I was purchasing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ville Platte, Louisiana
Love seat recling electric motor does not work
User's recommendation: make sure everthing work before the installers leave
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
My sofa
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cypress, Texas
Damage nightstand from factory
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Houston, Texas
To issue a refund
Preferred solution: Full refund
Katy, Texas
Bab experienced
User's recommendation: Katy furniture isn't a company of trust
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Claim
Preferred solution: Full refund
Houston, Texas
I buy a living room set and is getti g so uncoloful i juts buy ot in januery 2031
- Not goid product bad qualities
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Damaged/mismatch furniture
Preferred solution: Deliver product or service ordered
Houston, Texas
Complaints
Houston, Texas
Complaint Resolved
- Competitive prices
- Long delays in responding to customers
- Disinterested staff
- Poor customer service
User's recommendation: Not sure. Employees do not like to take ownership when there’s a concern. And other employees are not willing to help if they’re not getting the sale. Which to me is terrible customer service because whether you’re getting the sale or not I’m still a customer in without customers you don’t have a job.
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